Abstract

Dissatisfied or unhappy patients present to us a new set of challenges after medical or surgical treatment of the disease.In the era of Dr Google and doctor shopping,most of the patients are well aware of the disease and the treatment options.They expect cent percent recovery and even the minor complications or side effects are unacceptable.Dealing with such patients are inevitable and this subset of patients are definitely going to increase in the coming years.In ophthalmology practice an unhappy patient can be because of varied reasons.It can be because of chronic irritation, topical drops,post surgical issues, multiple procedures,intravitreal injections or spectacle intolerance.Our Instruction course deals with addressing the above issues,any additional or alternative treatment modalities are needed,how to effectively tackle these patients and be medicolegally safe in such cases.

Talks